1. Home
  3. Certified Refurbished Specialist

Certified Refurbished Specialist

As a Certified IT Refurbished Specialist, we take pride in our expertly curated selection of pre-owned tech treasures, each meticulously inspected, upgraded, and certified to meet rigorous industry standards, ensuring you receive not only a product that’s as good as new but also the peace of mind that comes with a sustainable choice and unparalleled technical support.

What kind of tech products do we refurbish?

As Certified IT Refurbished Specialists, we typically refurbish a wide range of tech products, including but not limited to:

  • Smartphones and tablets
  • Laptops and desktop computers
  • Monitors and peripherals
  • Servers and networking equipment
  • Gaming consoles

Each product undergoes thorough testing, repair, and cleaning to ensure it meets high standards before being sold as refurbished.

How do we ensure the quality of refurbished products?

Quality assurance for refurbished tech products typically involves several steps:

  1. Detailed Inspection: Each item is carefully examined for any defects or damage.
  2. Testing: All functions and features are tested to ensure they work as intended.
  3. Cleaning: Products are cleaned to remove any dust, dirt, or signs of wear.
  4. Repairing: Any faulty parts are replaced with genuine components.
  5. Upgrading: Software and hardware updates are applied to bring the product up to current standards.
  6. Certification: The product is certified by a qualified technician to confirm it meets specific quality criteria.
  7. Warranty: A warranty is often provided to guarantee the product’s reliability post-purchase.

These steps help ensure that refurbished products are reliable and of high quality.

What kind of warranty do we offer on refurbished items?
  • We offer a 1-year warranty, which is standard for many refurbished products.
  • Coverage for parts and labor in case of defects not caused by the user.
  • The option to purchase an extended warranty for additional coverage.

What should I do if my refurbished item develops a problem?

If your refurbished item develops a problem, you should:

  1. Check the Warranty: Review the warranty terms to understand what is covered.
  2. Contact us: Reach out to us as soon as any issue is spotted
  3. Provide Details: Be ready to describe the issue and provide any relevant purchase information.
  4. Follow Instructions: We can provide troubleshooting steps or request that you return the item for repair or replacement.

Remember to act within the warranty period to ensure you’re covered.

 How long does it usually take to get a refurbished item repaired

  • We aim to have your item repaired and delivered back to you within 1 week of receipt to our facility depending on the diagnosis made by our onsite team

The timeframe can be influenced by factors such as the nature of the problem, and the availability of parts.

We aim to keep you updated throughout the process for complete peace of mind.

We are also mindful of your personal Data, which is kept safe by the Data Protection Act of 2018.